E-mail us at: support@credolongdistance.com
CREDO Long Distance will be closing it's doors as of 12/31/24. We are sorry to go but we no longer have enough customers to support our operations. You received a notice in your October invoice. Your service will be disconnected based upon your bill cycle. Cycles 1 and 2 will disconnect November 8th, Cycle 3 will disconnect November 18 and cycle 4 will disconnect November 26. You will receive an invoice in November for your OCTOBER service, we bill in arrears not in advance. We would appreciate a prompt payment of your final bill in November so that we can close out the books. Also, if you have a credit balance please let us know if you would like a refund or if you would like to donate the monies. If you have any questions please do not call us, email us at sgould@credolongdistance.com. Thank you for all the wonderful years of support, we will miss you!
Long Distance Calling, Worldwide Impact
Welcome to the new CREDO Long Distance website!
Thank you for being a loyal CREDO member, we and our donation grantees deeply appreciate your continued support of us and our important philanthropy partners.
We have made important changes to our Customer Service Portal to improve your experience, security and your CREDO Long Distance support needs.
In summary, we have a new CREDOLongDistance.com website, which gives you the ability to either open a support ticket or link to our new Online Bill portal.
These changes will take place September 29, 2022; during this time, you may find our website unavailable for a short period, but we expect minimal disruption.
We worked with our technology partners to make the transition to our new payment portal as convenient as possible for you, however, this transition will require you to update your online profile and related payment information.
Following are the updates you will need to make:
New Password: You will have to create a new password for the new Online Bill portal (instructions are below).
Update your personal and payment information: Once in the portal, review and update your existing payment methods. In some limited cases, you will need to add a payment method if we were unable to migrate your previous information.
Attached are the instructions for your new password and account update(s).
We understand this may be inconvenient and deeply appreciate your patience and understanding as we update our systems and processes to meet the ever-sophisticated technology updates we needed to make
Please read your latest bill messages for an important announcement.
Thank you for being a CREDO Member!
With CREDO Long Distance, every call you make helps support progressive causes like human rights, the environment, and voter registration - at no extra cost to you. You are one of thousands of members who helped us raise more than $93 million since 1985 and turned every call into a call for change.
You may notice some changes to our website. We are returning to our fundamental values. Our business is philanthropy and to this end we are making foundational changes to allow us to donate the maximum possible to the progressive causes you help us support.
We are making changes to our customer service - we are moving to e-mail as our primary method of support. For fastest support, click the contact us link to send us an e-mail regarding your question or issue. If you need to speak to us you can still reach us at 800-788-0898. Be aware that if our advocates are busy, you may be asked to leave a voicemail. If you are asked to, please do leave a voicemail - we WILL get back to you.
